Refund policy

 At Maypex, we strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we offer the following return policy:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cs2@abbleinc.com. Please note that returns will need to be sent to the following address: [9520 7th Street Unit D, Rancho Cucamonga, CA 91730] 

Another way is to log in to your customer account by using this link https://account.maypex.store or click on the person icon at the top right of the menu bar of the Maypex Store home page. You can request return by choosing the order you want to return, at the top right corner, click on the Request Return button, choose the items you want to return (final sale items would not be eligible for return), select a reason, then click on the Request Return button on the right. Your request on return would be send to Maypex for acceptance.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at cs2@abbleinc.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs2@abbleinc.com.